Tuesday, May 26, 2009

Never self-excuse with "why"

Inevitably, one may encounter some problems that are too hard to solve in work. At the moment, the last thing the one should say to his colleagues is "why I fail to solve the issue." Such a "why" statement is neither helpful to the project nor constructive to the other project members.

The right attitude is to tell "what else I could do to solve it, even though I have failed to solve it till now". List more options of resolution and actively invite the colleagues into the discussion. Listen to their suggestions and then execute them.

If, in some case, the original proposal is truly beyond the present ability of resolution (which might happen from time to time and we all understand it), the positive attitude is to tell your colleagues the truth straightforwardly. "No, based on my experiments, I believe the solution of the issue is beyond the ability of our currently available resources." Never try to self-excuse more. If the colleagues do not accept this judgment, it is thus the time to quit and look for another position. But still, never self-excuse with "why".

No comments: